I have a problem with my laptop and have been told to run a system restore on my computer. To do this i have to unistall norton auto protect. I have norton protection centre so i went into that and clicked on the internet security tab, setting, auto protect and turn off and a red cross appeared on the norton icon to say it was off. I went into sytem restore and and error mmessage is still occuring saying:
'Before using this program please disable norton antivirus autoprotect. To do this, right click on the norton icon in the notification area(taskbar) and select the disable auto protect option.'

I completely confused. I have looked on the internet and the instruction from other people are the same but it is for norton anti virus NOT norton internet security. If i right click on my norton icon there is no option to disable auto protect. I went into symantec (norton) chat romm where thay have technical support and they said it was too technical for them!!!!!

SOMEONE MUST KNOW WHAT TO DO!!!!!!!!!!!!!!!!!!

Firstly, welcome to PC Help Forum, Sarah.

Not being a Norton user I can't check it "live" for you - but the official instructions are as follows;

Thank for replying but there is no clock on my norton 2007. I saw these instructions o the internet.

This is not talking about Norton's "clock" - it means the clock on the taskbar, bottom right of your PC screen