I Am A Trendmicro_tm_pc-cillin User.

I Have Recently Encountered A Problem With My Virus Section, It Shows To Be Turned Off. I Cannot Seem To Get It Turned Back On.

When I Try To Contact Trendmicro, I Get To A "similar" Page That Does Nothing For Me.

Can Anyone Provide Me With An Address For Trendmicro That I Can Use To Contact Them To Download The Program Again?

Many Thanks,

Doninc

What browser are you using or have you tried others?

Visit Home and Home Office Products - Trend Micro USA and click appropriate download link - or are you saying that won't d/l? Again, try another browser.

It could be you are infected with a virus or similar that has disabled your AV - I guess the next step is to do the prework as advertised by the security guys around about here. Or minimu, post an HJT log in a new thread.

If you just want a snail address then:

Trend Micro Inc.
10101 N. De Anza Blvd
Cupertino, CA - 95014, USA
phone: + 1 (800) 228 5651 / + 1 (408) 257 1500




Specific Inquiries



US Sales

Home User
+1 (800) 864-6027
Small & Medium Business (SMB)
+1 (888) SMB-TREND
Option #3
Enterprise
+1 (877) 21 TREND

Thanx Much,

Appreciate Your Timely Help.

Doninnc