Pending: AWTTSP.DLL file & login problem

luckstar69 · 05-15-2007

Hello there, please forgive me if this is the wrong section, it seemed most relevant to me.

I noticed something was seriously hogging my memory or something as my pc was running really slow and you could hear it working overtime even when doing nothing. I ran McAfee 2007 and it removed 98 items and could not remove one of them, said it may be partially removed but not totally - c:windows.system32 AWTTSP.DLL

I ran spybot and it found some usuall offenders. I tried to go into the sys32 folder to manually remove the AWTTSP.DLL file and it would not let me. So I tried to restart my machine as the McAfee option offered to rescan upon start up, I did this and when I get to my password login screen before windows, all the text is in dingbats format and it wont accept my password.

I really dont know what to do next.

Please help me.

Simon

Lebowski · 05-15-2007

Have you tried booting into safe mode?

Restart the computer and hit F8 before the windows splash screen and then select safe mode, here you should be able to either do a virus scan or manually delete it without any problems (hopefully)

GaRHaR · 05-15-2007

Welcome to the PCHF Simon,

Can you please follow the prework link in my siginture, and post the resulting logs? One of the security team will look through and see what's happening for you

05-15-2007	#1
luckstar69 Bronze Member Join Date: May 2007 Posts: 23	AWTTSP.DLL file & login problem Hello there, please forgive me if this is the wrong section, it seemed most relevant to me. I noticed something was seriously hogging my memory or something as my pc was running really slow and you could hear it working overtime even when doing nothing. I ran McAfee 2007 and it removed 98 items and could not remove one of them, said it may be partially removed but not totally - c:windows.system32 AWTTSP.DLL I ran spybot and it found some usuall offenders. I tried to go into the sys32 folder to manually remove the AWTTSP.DLL file and it would not let me. So I tried to restart my machine as the McAfee option offered to rescan upon start up, I did this and when I get to my password login screen before windows, all the text is in dingbats format and it wont accept my password. I really dont know what to do next. Please help me. Simon

05-15-2007	#2
Lebowski Elite Member Join Date: Apr 2007 Location: England Posts: 1,075	Have you tried booting into safe mode? Restart the computer and hit F8 before the windows splash screen and then select safe mode, here you should be able to either do a virus scan or manually delete it without any problems (hopefully) __________________ You want a toe? I can get you a toe, believe me. There are ways, Dude I don't want to talk about it I don't want to hear no lip Take your share don't shout about it That's your lot remember you're a kid

05-15-2007	#3
GaRHaR Tech Member Join Date: Jul 2006 Location: Western Australia Posts: 6,061 PC Experience: Elite PC Guru	Welcome to the PCHF Simon, Can you please follow the prework link in my siginture, and post the resulting logs? One of the security team will look through and see what's happening for you __________________ < Prework \| PSU Calculator \| PCHF Rules \| Microsoft Knowledge Base \| Guru 3D \| Toms Hardware \| Blackle.com - Spread the word! >

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