Member Panel


Sponsors and Ads

Live Tag Cloud

Anti-Virus - Need Help posted in the Security & Safety forums; hi guys, Im new here, and iv been reading alot of ur threads since registering and i can only say im impressed by the amount of support u guys give ...

JOIN US NOW to remove these Ads

pc help forum number one in the search engines
Post New Thread  Reply
  #1  
Old 04-29-2007
Kitzz's Avatar
Bronze Member
 
Join Date: Apr 2007
Posts: 4
Kitzz - See this Members User comments on their Profile page
Default Need Help

hi guys, Im new here, and iv been reading alot of ur threads since registering and i can only say im impressed by the amount of support u guys give here.

well im in ditress myself, i dont kno how it started but i always had a "Safe" pc, the main programm i used for the scan was trendmicro's internet scanner. always deteced my viruses and cleaned them up.

My problem started 3 days ago when i went and ran a scan and my it showed i had 18 viruses, i was quite shocked and some of them were undeletable, so i read and asked around for a food antivirus programm and AVG popped up quite alot.

i downloaded the software ran the scan and found 88 threats, went to the virus vault, healed some and others were unhealble so it wiped it clean, after that my pc just woulnd't work, internet eplorer wouldnt work, and my cpu Usage was almost 100 percent all the time and had random crashes and the dreaded blue screen.

only solution i could think of (bar coming here for help) was a fresh reformat, and i done so. but the crazy thing was even tho i just reformatted all my files were still there, in my c drive, altho it wasnt listed in add/remove programms so i thought i deleted them, ran AVG scan again and the same thing keeps poppin up, and it finds them in the strangest fo place slike logitech.exe and so forth.

the file name that is detcted is generic4.cfv and avg antivirus cant delete that, i was wondeirng is there any way i can actualy remove that without removin the exe itself cause thats how avg solved it last time and lead to many malfunctions.

sorry for my long post,

regards
kit


  #2  
Old 04-30-2007
ribs1579's Avatar
Bronze Member
My PC
 
Join Date: Apr 2007
Location: Saskatchewan, Canada
Posts: 93
ribs1579 - See this Members User comments on their Profile page
Send a message via Yahoo to ribs1579
Default

I dont have much of an answer for you but, all your files ar estill tehre becasue you did not do a clean install. As for that, I leave the rest up to someone else.


  #3  
Old 04-30-2007
Kitzz's Avatar
Bronze Member
 
Join Date: Apr 2007
Posts: 4
Kitzz - See this Members User comments on their Profile page
Default

update, now on my brpothers pc, as the scanner wouldnt finish cycling, so it just ran on forever and ever, cpu process is still at 100 percent, stopped scan healed the 4 files, and then when i rebooted, got a red error message dont kno what it is, but now my pc wont even boot up, im gonna do another fresh reofrmat and clean eveyrthing in my harddrive , and hope this fixes it, and thanks for the reply


  #4  
Old 04-30-2007
GaRHaR's Avatar
Tech Support Team
My PC
 
Join Date: Jul 2006
Location: Western Australia
Posts: 6,095
PC Experience: Elite PC Guru
GaRHaR - See this Members User comments on their Profile page GaRHaR - See this Members User comments on their Profile page GaRHaR - See this Members User comments on their Profile page GaRHaR - See this Members User comments on their Profile page GaRHaR - See this Members User comments on their Profile page GaRHaR - See this Members User comments on their Profile page
Send a message via ICQ to GaRHaR Send a message via MSN to GaRHaR Send a message via Yahoo to GaRHaR
Default

Hi Kitzz,

Can you please follow the prework in my signiture and post the resulting logs?
On of the security team will be able to give you a comprehensive breakdown of all the nasties and help you out


__________________


"Study without desire spoils the memory, and it retains nothing that it takes in."
- Leonardo da Vinci

"I believe in Christianity as I believe that the sun has risen: not only because I see it, but because by it I see everything else."
- C. S. Lewis
  #5  
Old 04-30-2007
Kitzz's Avatar
Bronze Member
 
Join Date: Apr 2007
Posts: 4
Kitzz - See this Members User comments on their Profile page
Default

hey garhar, well like i said in my previous post, AVG detcted something, but scan kept running when i realised it was scanning my WoW folder AGAIN. so i stopped scan healed it, then went and rebooted, but before long, on the saving screen error message came up.

and it wouldnt boot not even in safe mode, some windows 32 file went missing is my guess so i tottaly reformatted deleted everything,

now onto reinstalling all my drivers and apps, with college tomorrow in a few hours, sigh

thanks for ur fast replies tho



Reply
New! Norton Internet Security 2008 – Download Now Click Here

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On


All times are GMT +1. The time now is 06:43 PM.
Powered by vBulletin
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.2.0 RC7
All Graphics & Content Copyright © 2004-2008 - PC Help Forum.com


Back to Top