hi,
am absolotely totally rubbish with technical problems on pcs and stuff, so hopefully some one can help me. recently ive noticed a window pop up as soon as i turn my lap top on. the windows says:
RTHDCPL.EXE
the system DLL user32.dll was relocted in memory. The application will not run properly. The relocation occured because the DLL C:WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for Windows system DLLs. The vendor suplying the DLL should be contacted for a new DLL.
now this means nothing to me, i cant think of anything ive done to create this problem. i typed RTHDCPL.EXE into google, and downloaded a software which picked up 42 faults, 15 it as able to fix for free, to fix the rest i had to pay. seeing as am not really sure of what am doing, i didnt want to pay!
any ideas!
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| Anti-Virus - [Answered] Rthdcpl.exe posted in the Security & Safety forums; hi, am absolotely totally rubbish with technical problems on pcs and stuff, so hopefully some one can help me. recently ive noticed a window pop up as soon as i ... |
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#1 |
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New Poster
Join Date: Apr 2007
Posts: 2
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#2 |
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Tech Member
![]() Join Date: Jul 2006
Location: Western Australia
Posts: 6,068 PC Experience: Elite PC Guru
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Hi Angela, welcome to the PCHF
Believe it or not I saw this error at work today. All i did was disable RTHDCPL.EXE from loading up on start. To do this, goto Start -> Run -> msconfig -> Startup Scroll down until you see RTHDCPL.EXE and uncheck it. However, as I'm not too familiar with it, and not sure if it's a virus, I'd highly recommend you follow the Prework link in my signiture, and post the resulting logs for one of our fabulous security team to have a look at it for you
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#3 |
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New Poster
Join Date: Apr 2007
Posts: 2
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hi, i tried what u suggested. but whenever i restart my laptop it prompts me to turn rthdcpl.exe thing back on. so i now just get a new pop up window warning me its been disbabled....
i removed the software i downloaded cos that kept poppin up to... cheers |
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#4 |
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Senior Security Analyst
![]() Join Date: Jan 2007
Location: texas, USA
Posts: 2,677 PC Experience: PC Illiterate
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hello angela, I've seen this a lot since the latest patch for the animated cursor fix came out....if you could take a look at Certain third-party applications may not start, and you receive an error message when you start the computer: "Illegal System DLL Relocation" and see if it applies to you, that would be very helpful.....let us know what happens.....
thanks, v
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PCHF Prework / PCHF Rules / AVG / ATF / Housecall / NTRegOpt /Everest / PCHF Protect Your PC / PCHF Postwork M.C.S.A.M.C.P - MS Server 2k3, Network Architecture "Ask Bill why the string in function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Gary Kildall ![]()
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