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Anti-Virus - Help removing Norton posted in the Security & Safety forums; Hi All The subscription for Norton has finally expired so I am looking to use something like AVG or the NTL one instead. However I have heard of people having ...

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  #1  
Old 10-09-2005
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Default [FIXED] Help removing Norton
Hi All

The subscription for Norton has finally expired so I am looking to use something like AVG or the NTL one instead. However I have heard of people having problems removing Norton (odd things being left behind etc). A hold hands walkthrough would be most appreciated. :eyelashes

TIA

Angua


Last edited by ladygreenwitch; 10-12-2005 at 07:34 PM.
  #2  
Old 10-09-2005
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Hey Angua, welcome to PC Help Forum.com.

Having not used Norton myself I am not familiar with any problems during its removal etc. I am sure that another one of our fantastic staff members has a greater insight into this for you and they will let you know when they come online today.


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Old 10-09-2005
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Hello there, and Welcome

Please let us know what version of the Symantec product you have. Although I assume an anti-virus.

If you are going to install another AV, it would be best to go about completely removing Norton. Although it would not be a good idea at all to use any third-party uninstallers the may be available, at least not before using the one(s) supplied by Symantec which could be from their website or your computer. You should first look on Add/Remove Programs and the Start Menu to see what uninstallers are already available.

See this Google search and try appending the version details, such as its year...

http://www.google.co.uk/search?num=1...tall+antivirus

Regards,
M_M


Last edited by Mere_Mortal; 10-09-2005 at 11:47 AM.
  #4  
Old 10-09-2005
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Thanks for the welcome.
We have Norton Internet Security version 8.0.5.14
And Norton AV 11.0.11.4

Actually runs out 20th Nov 05.
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Old 10-09-2005
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Okay, I'm not sure which that is, but see if these can help...

http://service1.symantec.com/SUPPORT...05033108162039

http://service1.symantec.com/SUPPORT...03090415405206
http://service1.symantec.com/SUPPORT...03090909483236
http://service1.symantec.com/SUPPORT...04082712005006


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Angua comments: Thank you :)
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Old 10-09-2005
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Originally Posted by Mere_Mortal
Okay, I'm not sure which that is
I am so glad you said that..I was struggling with that too


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