I have recently installed McAfee 2005 suite and am very happy with it, except when I try to set it up I get the following error.

An internet connection was not detected at this time.

Although I get this error it all works fine with the exception of being able to get updates and being able to check which emails it has decided to delete as Spam.

I have looked on the McAfee site and followed their suggestions but to no avail, has anyone else had a similar problem and fixed it.
I am using Opera as a default browser so thinking McAfee needed IE I made that the default, but still the same error, everything else works fine thro' my adsl connection. Except my local server for www.thegardenmachine.com no one except me can see the site :-) not much use, it all worked fine before McAfee.
BTW I have 2 machines here linked on a local network. I have installed McAfee 2005 on the other machine, exactly the same setup as the problem machine and it works perfectly including getting updates etc, very strange.

Hi

Out of interest could you let us know what operating system you are using on the 2 machines.
I have a colleague that had windows xp installed (service pack 2 which has firewall) and he installed Norton 2005, as soon as he did this his INternet connection was lost.
He realised that the router he was using also had a built in firewall so basically his machine was trying to run 3 firewalls.
So if you have a router check to see if there is a firewall, otherwise try disabling the Windows Firewall (if there is one setup)

Hi,
I am running XP, I have as you suggested disabled the windows firewall but still get the same error.
My connection to the net is thro' an ADSL USB modem and the local network is connected thro' a straight RJ45 cable.

I have been looking at a few threads and found that there are quite a number of people having the same issue as you but as usual they havent posted any fixes.
You say you installed Mcafee 2005 suite which comes with VirusScan, Personal Firewall Plus, Privacy Service and SpamKiller packages.

Do you want to run the Mcafee Firewall version, or just the antivirus.
They say that if you tell Mcafee Firewall to "Allow everything" then your internet will start working again, but this basically means that the firewall isn't doing anything.
If you want to do that then you can always re-enable the Windows Firewall which works great.

I will continue looking for other ways of getting the Mcafee firewall to work.

Also have a look at the Mcafee site under Firewall Support
http://ts.mcafeehelp.com/default.asp...ution=1024x768

!! EDIT - Just found this !!

This is what they say :


What do I do if I Can't Access the Internet After Installing Personal Firewall/Plus?

Right-click the McAfee icon.
Click Personal Firewall.
Click Internet Applications.
Note: This list shows the applications that have attempted to access the Internet while the Personal Firewall has been installed.
Scroll through the list and make note of applications that have been blocked. Consider granting outbound access to system services and to software required for network connectivity:
svchost.exe- Generic Host Process for Windows Services (These are system services required by Windows.)
lsass.exe- Local Security Authentication Server (This is how you connect to your network.)
waol.exe- America Online (This allows you to communicate on the AOL network.)
spoolsv.exe- Printer Spooler Subsystem (This allows you to print to a network printer.)
iexplore.exe- Internet Explorer (This is a Microsoft browser.)
outlook.exe- Microsoft Outlook (This is an email client.)
msimn.exe- Microsoft Outlook Express (This is an email client.)
Auditing the List of Banned IP Addresses

Click Utilities..
Click on Trusted & Banned IPs.
Click the Banned IP Addresses tab.
Confirm with your ISP that none of the IP addresses listed should be trusted.
Remove any banned IP addresses that should be trusted so you can access the Internet.
Still can't access the Internet?

Personal Firewall may be confused with the status of your network. This can happen when you have another firewall installed, too many modems installed and enabled, or your Network Properties are configured improperly. Contact your Internet Service Provider (ISP) and have them remove all of your Dial-up Networking, Dial-up and TCP/IP Adapters and rebuild your Internet connection.

Note: You may notice increased performance in your connection as a result of this.

Be sure to completely uninstall Personal Firewall and, if installed, McAfee Privacy Service before calling your ISP. Once you have your networking reconfigured, reinstall Personal Firewall.[/b]

Hi Zimbo,
well partial result, if you can call it that. I have disabled the McAfee firewall and now my site can be seen, but I would really like to over come the problem of using McAfee.
As I said earlier I can get internet access but try as I may to allow outside computers to port 80 McAfee refuses to obey ?.
G :mad:

You say you have 2 machines, one is obviously connected straight to the ADSL Modem and the other is sharing the connection through the network.
Which machine is having the problem with the updates?
The one connected straight to ADSL
Or the one sharing connection

If it is the one sharing the connection then you will need to open up ports in both the Windows Firewall and I presume the Mcafee Firewall on the ADSL machine.

Don't know if you would be interested but I noticed that on the Mcafee site you can have an online chat with a Technician (for free)
http://ts.mcafeehelp.com/chat.asp?oaid=79&cid=