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All other Hardware - Computer doesnt recognise modem posted in the Hardware forums; Can anyone help me please. I had to a problem and I had to reinstally my windows XP, but now it doesn't recognize that the modem is connected. I think ...


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Old 06-12-2009   #1
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Default Computer doesnt recognise modem

Can anyone help me please. I had to a problem and I had to reinstally my windows XP, but now it doesn't recognize that the modem is connected. I think maybe my ethernet port is broken but I am not sure. I have tried installing the modem again, but no luck.

How do I tell if my ethernet port is broken or not.

Many thanks

Daniel
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Old 06-12-2009   #2
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Default Re: Computer doesnt recognise modem

Hello Ohdannyboy, Welcome to PCHF!

We have a fantastic staff of techs here who I am sure will be able to help you.

Someone will be with you as soon as possible!

Thank you for your patience

Smokeycheech
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Last edited by smokeycheech; 06-12-2009 at 03:05 PM. Reason: incorrect posting
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Old 06-12-2009   #3
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Default Re: Computer doesnt recognise modem

Have you tried
A) Re installing the drivers for the ethernet port?

B) Checked the RJ45 cable?

I had a problem recently where my connection would drop out randomly. After exhausting all hardware and software possibilities, it turned out that the cable had given out!!!
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Old 06-15-2009   #4
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Default Re: Computer doesnt recognise modem

Thanks for the reply. The Cable is fine, i have just checked it with a friends laptop. I guess it is a problem with the ethernet port driver. Unfortunately I can`t find the driver disk, I think i lost it when i moved into my new apartment. i guess I need to download one from somewhere, but there are so many, I don't know which one to download.

Thanks
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Old 06-15-2009   #5
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Default Re: Computer doesnt recognise modem

You will need to go to the motherboard manufacturers website, and then download the ethernet drivers for your operating system...
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Old 06-15-2009   #6
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Default Re: Computer doesnt recognise modem

Thanks for the replies and advice.

I formatted my computer its an IBM Netvista 8182 KAJ, and the I have lost some of the drivers, most importantly the Ethernet controller. I have downloaded loads of drivers from several websites, but none of them seem to work. My Cable is fine, I have tried it with a friends laptop. Has anyone else had this problem? Any advice much appreciated.

Thank you

Daniel
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Old 06-15-2009   #7
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Default Re: Computer doesnt recognise modem

Go here for the ethernet driver:

Lenovo Support & downloads - Intel Ethernet driver only (no applications) - NetVista / ThinkCentre
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