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All other Hardware - Dell optiplex gx240 power posted in the Hardware forums; hi my dell optilex was working fine but for some reason the mouse wont work at all, ive tried a few usb mice's and a few ps2 connection mouses but ...


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Old 05-23-2009   #1
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Default Dell optiplex gx240 power

hi my dell optilex was working fine but for some reason the mouse wont work at all, ive tried a few usb mice's and a few ps2 connection mouses but neither worked, the usb one's light up but didnt do anything. my keyboard stoped working and the pc wouldnt boot with it pluged in so i changed it to a usb one and now its fine. to check if its a windows fault i ran the ubuntu live cd and the mouse didnt work their either. also the bios takes ages to load (5-6mins) so im thinking the problems may be related.

any help would be apreaciated
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Old 05-24-2009   #2
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Default Re: Dell optiplex gx240 power

Hello me067. I'll mark this thread as "Open" so one of our Techs can look at it. Thanks!

*JM*
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Old 05-24-2009   #3
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Default Re: Dell optiplex gx240 power

Hi me067

A GX240 eh? That's quite an old Dell you've got there. It could realistically be something as major as the motherboard and as minor as a Windows rebuild. As you have tested it in Ubuntu and are getting the same problems then we are almost certainly looking at a hardware issue of some sort.

Try resetting the BIOS by removing the BIOS battery from the motherboard and the power for 5 mins. Then replace and test..
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Old 05-24-2009   #4
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Default Re: Dell optiplex gx240 power

ill give it a try
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Old 05-24-2009   #5
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Default Re: Dell optiplex gx240 power

ive reset the bios and it boots a lot quicker, but the mouse wont work, ps2 or usb
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Old 05-24-2009   #6
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Default Re: Dell optiplex gx240 power

Do you have any exclamation marks at all in Device Manager?
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Old 05-24-2009   #7
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Default Re: Dell optiplex gx240 power

no not at all,and in mouse properties under hardware it is empty
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