Dell optiplex gx240 power

me067 · 05-23-2009

hi my dell optilex was working fine but for some reason the mouse wont work at all, ive tried a few usb mice's and a few ps2 connection mouses but neither worked, the usb one's light up but didnt do anything. my keyboard stoped working and the pc wouldnt boot with it pluged in so i changed it to a usb one and now its fine. to check if its a windows fault i ran the ubuntu live cd and the mouse didnt work their either. also the bios takes ages to load (5-6mins) so im thinking the problems may be related.

any help would be apreaciated

jmarket · 05-23-2009

Hello me067. I'll mark this thread as "Open" so one of our Techs can look at it. Thanks!

*JM*

Hengis · 05-24-2009

Hi me067

A GX240 eh? That's quite an old Dell you've got there. It could realistically be something as major as the motherboard and as minor as a Windows rebuild. As you have tested it in Ubuntu and are getting the same problems then we are almost certainly looking at a hardware issue of some sort.

Try resetting the BIOS by removing the BIOS battery from the motherboard and the power for 5 mins. Then replace and test..

me067 · 05-24-2009

ill give it a try

me067 · 05-24-2009

ive reset the bios and it boots a lot quicker, but the mouse wont work, ps2 or usb

Hengis · 05-24-2009

Do you have any exclamation marks at all in Device Manager?

me067 · 05-24-2009

no not at all,and in mouse properties under hardware it is empty

05-23-2009	#1
me067 Bronze Member Join Date: Apr 2008 Posts: 50 PC Experience: Very Experienced	Dell optiplex gx240 power hi my dell optilex was working fine but for some reason the mouse wont work at all, ive tried a few usb mice's and a few ps2 connection mouses but neither worked, the usb one's light up but didnt do anything. my keyboard stoped working and the pc wouldnt boot with it pluged in so i changed it to a usb one and now its fine. to check if its a windows fault i ran the ubuntu live cd and the mouse didnt work their either. also the bios takes ages to load (5-6mins) so im thinking the problems may be related. any help would be apreaciated

05-23-2009	#2
jmarket Moderator Join Date: Apr 2007 Location: Phoenix, Arizona USA Posts: 649 PC Experience: Learning a little more everyday...	Re: Dell optiplex gx240 power Hello me067. I'll mark this thread as "Open" so one of our Techs can look at it. Thanks! JM __________________ jmarket PreWork Afterwork PCHF Rules JMarket's Site BlackBox PC Wizard HouseCall(Trend Micro)

05-24-2009	#3
Hengis PCHF Founder & Owner Join Date: Jan 2004 Location: The PCHF Bunker Posts: 15,716 PC Experience: Microsoft Certified Professional	Re: Dell optiplex gx240 power Hi me067 A GX240 eh? That's quite an old Dell you've got there. It could realistically be something as major as the motherboard and as minor as a Windows rebuild. As you have tested it in Ubuntu and are getting the same problems then we are almost certainly looking at a hardware issue of some sort. Try resetting the BIOS by removing the BIOS battery from the motherboard and the power for 5 mins. Then replace and test.. __________________ Handy Links: Pre-Work \| System File Checker \| Promote PCHF! \| Post your BSOD \| Post a screenshot \| Network info Tool

05-24-2009	#4
me067 Bronze Member Join Date: Apr 2008 Posts: 50 PC Experience: Very Experienced	Re: Dell optiplex gx240 power ill give it a try

05-24-2009	#5
me067 Bronze Member Join Date: Apr 2008 Posts: 50 PC Experience: Very Experienced	Re: Dell optiplex gx240 power ive reset the bios and it boots a lot quicker, but the mouse wont work, ps2 or usb

05-24-2009	#6
Hengis PCHF Founder & Owner Join Date: Jan 2004 Location: The PCHF Bunker Posts: 15,716 PC Experience: Microsoft Certified Professional	Re: Dell optiplex gx240 power Do you have any exclamation marks at all in Device Manager? __________________ Handy Links: Pre-Work \| System File Checker \| Promote PCHF! \| Post your BSOD \| Post a screenshot \| Network info Tool

05-24-2009	#7
me067 Bronze Member Join Date: Apr 2008 Posts: 50 PC Experience: Very Experienced	Re: Dell optiplex gx240 power no not at all,and in mouse properties under hardware it is empty

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