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All other Hardware - Help posted in the Hardware forums; Just joined today and need a bit of help. Recently bought a Packard Bell Imed 2414. Core 2 quad Q6600 processor, 3gb RAM , nvidia geforce 7050 graphics card. Problems ...


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Old 04-15-2009   #1
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Join Date: Apr 2009
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Default Help

Just joined today and need a bit of help. Recently bought a Packard Bell Imed 2414. Core 2 quad Q6600 processor, 3gb RAM, nvidia geforce 7050 graphics card.

Problems I'm having are, from time to time it will supposedly detect a problem and restart. Does it at random times, even though I have anti virus and spyware running. Checked everything I can think of and can't stop it. May do it a couple of times a day, then not do it for a week.

The other problem is playing games. Buying games suitable for that graphics card and when I go to play them, they're unbelievably glitchy and slow. Bought GRID and just won't play anywhere close to normal speed, even though I did a check before buying, and should be fine.

Hoping someone on here can help before I crack up lol
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Old 04-15-2009   #2
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Posts: 12,700
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Default Re: Help

Hello and welcome to PCHelpForum.

Was the computer bought new?

Ok lets get a few checks going and see if we can rule in or out some issues.

Please could you post:How to post your computer specifications.

Could you please follow these instructions:BSOD.

Please post a few minidump files as this will help rule in or out an issue were possible.I will then call our BSOD guy/girl to check the results to help you further.

In XP click on your start button and then open the run box.

In the run box type cmd and hit ok.

A command prompt window will open.

In Vista click on your start button/choose all programs/then choose accessories/in the list you will see command prompt.

You need to run command prompt in elivated Admin in Vista so right click on command prompt and choose run as Admin.

A command prompt window will open.

For both XP/Vista:

Copy and paste in the command prompt window chkdsk /r and hit the enter key on your keyboard.

If you get a message saying:

Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N).

Type Y, and then press enter on your keyboard then restart your computer and let chkdsk run.

Please post results of chkdsk.

Ok lets check lets see if we can rule out/in a RAM/Memory issue.

DownloadMemtest86 and follow the instructions on "How To".

Note: If you do not have a floppy drive you can use a CD/USB stick,scroll down the attached links and you will notice the diffrent downloads.

Let us rule out or rule in a heating issue.

Firstly power off your computer and remove from the power outlet.

Carefully give the internal case a good clean,especialy the fans.This may take a little time if it is very dusty in there.

Then download and run SpeedFan,could you then post me a screenshot or list the tempratures for me please.

It appears a lot of checks and some may take a little time but please do not worry I am now subscribed to your thread.

Jelly Bean.
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Old 04-15-2009   #3
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Posts: 922
PC Experience: A lot.
Default Re: Help

Can you start updating the graphic card drivers for me]
NVidia GeForce 7050 PV / NVIDIA nForce 630a drivers
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