PCMCIA is the slot/adaptor that your Raylink card slides into. Can you see PCMCIA listed in Device Manager?:



Also, are there any devices listed here with question or exclaimation marks agaist them? If you like, you can post a screenshot (instructions can be found on my signature).

PCMCIA is not in my Device manager it goes from Network adapters to processors.

Also all seem to be running ok with no !

I suspected that. The two motherboards were absolutely identical right?

How will I find out. They look identical in the sense they had the same bits in the same place and look similar. They were taken out of the exact same model computer.

Can I check anywhere I still have the old one.

Well, I'm 99.9% certain that this old laptop you received has more than just a cracked screen! The reason I say this is because if the hardware is there, Device Manager will detect it with the exception of external serial devices.

However there is one exception which is extreemly rare. In fact I've only ever encountered this once, yet you have a number of onboard devices that are not working - unlikely.

If a device is removed, and a different version of the same make and model is installed in it's place, you will be able to:

- Start your PC in Safe Mode (pressing F8 during startup).
- Any device that has not been uninstalled will be listed in Device Manager this time. Go to Device Manager, right click and Uninstall any devices you see under the PCMCIA catigory (if any).
- Restart your PC as normal.

If the device is working properly, it will install itself correctly this time.

EDIT: Marked as Answered.