Answered: new 5 buttun mouse

Oakes-E · 09-09-2008

Hello, i recently brought a new 5 button mouse (trust mi-1500x) when i first turn on my computer it works fine. But if i put it in standby mode it doesn't work properly after, the scroll wheel and 2 side buttons no longer work, the cursor moves slower than it did before standby (prob bout same as my old mouse) and the scroll wheel button will not open new tabs. Thanks in advance

ladygreenwitch · 09-09-2008

Hey OakesE,

Is this something that just started, was the mouse performing properly before, or is this ongoing as long as you have had it?

Looking forward to your reply,

TTFN

LGW

Oakes-E · 09-09-2008

Hi, it didn't happen on my old mouse (3 button with scroll wheel) But as soon as i put my new mouse in it started off fine until i put it in standby then after is when it plays up until i restart computer. i have updated drivers for mouse. Thanks

Jelly Bean · 09-09-2008

Hi,what operating sytem are you using?

Do you have the mouse software installed seprate from the windows settings?

However in my experience trust products such as there mice I do not belive are of a good standard.Myself I would return the mouse and buy a logitec.

Did you buy it from Tesco?

Oakes-E · 09-09-2008

Hi, i am using xp, not sure if i have got the software installed separate, it is in all programs on start menu if this is any help? I brought the mouse some time ago but just never got around to using it so i can't return it as i can't even remember where i got it

Thanks

Jelly Bean · 09-09-2008

Ok this could be corrupt driver issues.Do you have another mouse to plugin just for now?

Normaly the software creates an icon on the taskbar.

Ok I need you to plugin a diffrent mouse if possible.I want you to go to device manager and uninstall the Trust mouse drivers.

Right click my computer/choose properties/hardware tab/device manager.Locate your mouse.Right click on your mouse and choose uninstall driver.

Download the XP one in the list:Trust - PS/2 Mouse MI-1500X and run it lets see if it installs the extra software.

Oakes-E · 09-09-2008

OK, i plugged in a different mouse but in device manager it just lists my old mouse logitech-compatible ps/2 mouse? Should i delete it from all programes menu? Thanks

09-09-2008	#1
Oakes-E Bronze Member Join Date: Dec 2005 Posts: 53 PC Experience: Beginner	new 5 buttun mouse Hello, i recently brought a new 5 button mouse (trust mi-1500x) when i first turn on my computer it works fine. But if i put it in standby mode it doesn't work properly after, the scroll wheel and 2 side buttons no longer work, the cursor moves slower than it did before standby (prob bout same as my old mouse) and the scroll wheel button will not open new tabs. Thanks in advance Last edited by Oakes-E; 09-09-2008 at 02:51 AM.

09-09-2008	#2
ladygreenwitch Elite Member Join Date: Jul 2005 Location: Bay Area California Posts: 6,625 PC Experience: Very Experienced	Re: new 5 buttun mouse Hey OakesE, Is this something that just started, was the mouse performing properly before, or is this ongoing as long as you have had it? Looking forward to your reply, TTFN LGW __________________ PreWork/ AfterWork/ CCleaner/Spybot S&D/ Spyware Blaster/ Adaware SE/ Memtest86/ Shoot the Messenger/ Housecall/ Belarc/ Registry Cleaner/ Bootdisk.com/ XP Install/PCHF Protect Your PC

09-09-2008	#3
Oakes-E Bronze Member Join Date: Dec 2005 Posts: 53 PC Experience: Beginner	Re: new 5 buttun mouse Hi, it didn't happen on my old mouse (3 button with scroll wheel) But as soon as i put my new mouse in it started off fine until i put it in standby then after is when it plays up until i restart computer. i have updated drivers for mouse. Thanks

09-09-2008	#4
Jelly Bean Stoooooopid Girl. Join Date: Feb 2008 Location: Swansea Posts: 12,727 PC Experience: None.	Re: new 5 buttun mouse Hi,what operating sytem are you using? Do you have the mouse software installed seprate from the windows settings? However in my experience trust products such as there mice I do not belive are of a good standard.Myself I would return the mouse and buy a logitec. Did you buy it from Tesco? __________________ Rwy'n ceisio fy ngorau.

09-09-2008	#5
Oakes-E Bronze Member Join Date: Dec 2005 Posts: 53 PC Experience: Beginner	Re: new 5 buttun mouse Hi, i am using xp, not sure if i have got the software installed separate, it is in all programs on start menu if this is any help? I brought the mouse some time ago but just never got around to using it so i can't return it as i can't even remember where i got it Thanks

09-09-2008	#6
Jelly Bean Stoooooopid Girl. Join Date: Feb 2008 Location: Swansea Posts: 12,727 PC Experience: None.	Re: new 5 buttun mouse Ok this could be corrupt driver issues.Do you have another mouse to plugin just for now? Normaly the software creates an icon on the taskbar. Ok I need you to plugin a diffrent mouse if possible.I want you to go to device manager and uninstall the Trust mouse drivers. Right click my computer/choose properties/hardware tab/device manager.Locate your mouse.Right click on your mouse and choose uninstall driver. Download the XP one in the list:Trust - PS/2 Mouse MI-1500X and run it lets see if it installs the extra software. __________________ Rwy'n ceisio fy ngorau.

09-09-2008	#7
Oakes-E Bronze Member Join Date: Dec 2005 Posts: 53 PC Experience: Beginner	Re: new 5 buttun mouse OK, i plugged in a different mouse but in device manager it just lists my old mouse logitech-compatible ps/2 mouse? Should i delete it from all programes menu? Thanks

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