Greetings

Newbie to the forum.

I have a very strange problem & hope someone can help me.

I used to connect to the net on my laptop using a usb wireless adaptor, usb 2.0. I trod on the adaptor & snapped the metal plug rendering it useless. As it was not repairable i chucked it & removed it's software from my pc.

I have now bought another one. The problem is that everytime i plug it in, windows will not recognise the device & says it has malfunctioned. I have 4 usb 2.0 ports on my pc. Everything else i plug into any of these ports (digi camera, printer etc etc) is recognised & installed straight away.

I have put the wireless adaptor into a desktop pc & it was recognised & installed straight away. It seems that it is not the adaptor at fault it is the pc.

I am using XP Home Edition, Version 2002, Service Pack 2.

TIA

JM

This article here may do the trick for you.

Remember to do it in Safe Mode though...

Safe Mode Cleanup of the Device Manager