Hi,

I encountered a blue screen crash whenever I turn on my PC.
Not even able to get into windows via safe mode.

The error message is as below
Info:

STOP: 0x0000008E (0xC0000005, 0xBF84CAA6, 0xF8727C30, 0X00000000)

win32k.sys - Address BF84CAA6 base at BF800000, DateStamp 45f013f6

Anyone have idea on how to deal with this issue? Please help!

Thanks
-darwin-

Hi there and welcome to PCHF

Can you repost after following this guide: http://www.pchelpforum.com/windows-x...bsod-here.html

Hi,

Thanks for the guidance.
Will repost following the guide

Hi Hengis/madmonkey,

I am not able to get into my computer system.
Whenver i boot my pc, window xp logo will be seen and after that i will be riderected to blue screen. There is no way i can get into windows.
Failed to log in via safe mode as blue screen is displayed as well.
I try to boot via window recovery cd, doing 'chkdsk /r'. It stated that it repaired one or more of errors in my hdd, reboot my pc and blue screen still pop up. Is my harddisk gone?

Below are the bluescreen message:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.
Technical Information:
**STOP: 0x0000008E (0xC0000005, 0xBF84CAA6, 0xFB1EAC30, 0X00000000)
**win32k.sys - Address BF84CAA6 base at BF800000, DateStamp 45f013f6
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

Please advice what to be done.

Thanks!