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All other Hardware - [Resolved] Problem booting pc when restarting (ok if shutdown) posted in the Hardware forums; I have a problem with my pc when I restart it. A message comes up: "Secondary Drive 0 not found Secondary Drive 1 not found Strike the F1 key to ...


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Old 01-12-2008   #1
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Default [Resolved] Problem booting pc when restarting (ok if shutdown)

I have a problem with my pc when I restart it. A message comes up:
"Secondary Drive 0 not found
Secondary Drive 1 not found
Strike the F1 key to continue, F2 to run the set up utility

However when i shutdown, poweroff and restart it works fine?
Any ideas what might be causing this. I have looked at boot order and devices in the bios
but everything seems to be set up correctly and it works ok if I power down?

I have a dell pc running windows xp. I have 2 internal hard drives and a dvd drive.

Any help would be appreciated.

Thanks.
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Old 01-12-2008   #2
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Default Re: Problem booting pc when restarting (ok if shutdown)

Hi,

Did you actually go into the "Setup" (BIOS) - by pressing F2? If you do, and then save the configuration/reboot, does the error still occur? When was the last time you updated your BIOS?

Also, check the cabling inside the PC and make sure that all of the power and data cables to and from the hard drives are secure.
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Old 01-13-2008   #3
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Default Re: Problem booting pc when restarting (ok if shutdown)

I have checked all connections and everything appears to be ok.

If i press f2 and then manually select the secondary drive it then boots ok.

I haven't ever updated the bios - should i do this?
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Old 01-13-2008   #4
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Default Re: Problem booting pc when restarting (ok if shutdown)

had a look at dell website and i have the latest bios for my pc.
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Old 01-13-2008   #5
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Default Re: Problem booting pc when restarting (ok if shutdown)

Try resetting the bios by removing the power and bios battery from the mobo for 5 mins - then re-connect and test.
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Old 02-27-2008   #6
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Default Re: Problem booting pc when restarting (ok if shutdown)

i was still having this issue after trying everything, finally i resolved it by buying some new ide cables - everything is ok now.
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Old 02-27-2008   #7
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Default Re: Problem booting pc when restarting (ok if shutdown)

Thanks for letting us know.

I'll mark this as [Resolved]
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