I bought my computer which came with 2gigs of ram. When I use dxdiag it only shows up as 1gig of physical ram. I tried troubleshooting and using memory failure detectors and such but nothing seemed to work. I then updated my BIOS, and it worked! I was excited that I had fixed my problem. But after powering down and waiting a day, it went back to 1gig of ram. I have updated my BIOS now three times and all three times the same thing has happened. Please help

Hi there and welcome to PC Help Forum

Can you give us the full make and model number of your PC?

HP Pavilion 061 Media center. (XP)
model # ER883AA-ABA- M7470N
BIOS- Pheonix - Award BIOS v6. 00PG
AMD Athlon 64 x2 dual core 4200+
1022 MB ram (should be 2044)
Graphics- Vision Tek Radeon x1300

I also have 2 monitors hooked up to my cpu. I doubt that would have anything to do with it but just figured id mention that if it did.

Ok, can you run this: http://www.pchelpforum.com/your-pc-d...stem-spec.html and post back the information about your memory.

Physical total- 1023 MB
Physical Free- 107 MB
Page file total- 2459 MB
Page file free- 1504 MB
Virtual total- 2048 MB
Virtual Free- 1992 MB
Memory Utilization- 89%

hello budley. Your computer should have a maximum RAM Capacity of 4GB, so that is not the problem. Go into the BIOS, and see if it shows up in there.

i'm not too keen with computers. I'm not sure how to go into the BIOS. But i have a feeling its something with that, because when I updated my BIOS it went back to 2gigs. But for some reason is doesn't stay at 2gigs after a period of time.