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  #8  
Old 05-29-2007
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  #9  
Old 05-29-2007
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Default Update

Have updated the device drivers for the video card, sound card and processor, will keep you lot posted with latest developments.


  #10  
Old 05-30-2007
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it's definitely a device driver. Do what DAR recommends, and then post back if it happens again....also, if you've added any new peripherals, I'd remove them (scanner, printer, etc) and see if that also stops the occurrence.

thanks,

v


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  #11  
Old 05-30-2007
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Default Update

I got the latest drivers for all my hardware last night and had some more crashes this morning. I've not installed any new peripherals so that rules that out. It's a strange problem because again, once the crashes started occurring, ranging from Windows Live Messenger to DrWatson, all spontaneously with no specific trigger of events, I restarted the computer and everything is fine! Worst comes to the worst would a format solve it?


  #12  
Old 05-30-2007
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maybe. If you reformat and then put bad drivers back on, you are just back to the original problem. less some data. Try this:

go to start > run > eventvwr.msc. That will open an explorer like window with applications, security, and system in the left pane. Click on system and see if there are any exclamation points near to when it last froze; if so, double click on the item in the right pane, click on the two pieces of paper to copy it to your clipboard, and then come back here and paste the results. Then do the same for the applications folder; look for any exclamation marks that are near in time to when your pc is freezing.


thanks,

v


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  #13  
Old 05-31-2007
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Default Latest crash

Here is the latest crash before a restart. Just using the computer as normal, only one Internet explorer window running at the time and windows live messenger running too. Then Windows Explorer crashed so I retrieved the Error report and subsequent information from the Event Viewer as recommended. These are both attached to this post and that's about as far as my knowledge goes as I've no idea what these mean.
Attached Files
File Type: doc Eventerror.doc (22.0 KB, 4 views)
File Type: doc EventInfo.doc (21.5 KB, 1 views)


  #14  
Old 05-31-2007
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Default Arrrgghhh!

Just had the comptuer restart of its own choosing again. Exactly the same stop error as I posted with a screen shot earlier in the thread. This time I opened the event viewer on restart and got hold of the event info reports 30 seconds before the crash and then the error report from the event viewer also.

Please find them attached. Computers eh?
Attached Files
File Type: doc PrecedingInfoReport.doc (25.5 KB, 3 views)
File Type: doc PrecedingInfoReport2.doc (25.5 KB, 2 views)
File Type: doc PrecedingInfoReport3.doc (25.5 KB, 3 views)
File Type: doc PrecedingInfoReport4.doc (25.5 KB, 1 views)
File Type: doc StopErrorEventReport.doc (26.0 KB, 4 views)



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