Hello sillyrabbit,
Welcome to PCHF. We have another silly wabbit who works on this forum, his name is Bugsey.. so keep your carrots well hidden from this lil guy!
Back to business!
When you connect your hub, you receive the message "Found New Hardware"? Is this hardware successfully installed? If you go to
Control Panel, System, Hardware tab,
Device Manager, list what you see under "Universal Serial Bus Controllers". Are there any devices that are showing with a question or exclaimation mark against them?
EDIT: If so, right click and uninstall. Right click on the PC name at the very top and
Scan for hardware changes and go through that hardware setup wizard. Don't complete the wizard until the drivers are fully loaded, as you may require your windows setup CD.
Marked as answered.