early today i was loged in to pchelp and while i was responding to a reply my computer just shut down on me i don't know what is happening i'm not good with computers at all please help.

Hi there bigbren, can you please follow the prework link in my signiture, and post the resulting hijackthis log and avg log?

One of the security team will make sure there's nothing that shouldn't be on there for you.

how do i post the logs please help me with this

When you click on Post Reply, you will see a paperclip button above where you type.

This is 'Attachments' - attach the log files to your post.