Our November Competition
User Reviews - Add Yours!
The PCHF Lounge
Go Back   PC Help Forum » Hardware » All other Hardware
Register for a Free Account

All other Hardware - my hp deskjet 840c won't detect any cartridge posted in the Hardware forums; i have the above printer and it reports a cartridge related problem. In trying to solve this, i cleaned the contacts of the cartridges i had as well as those ...


Reply
Scan your PC for Errors
Old 08-29-2006   #1
Gold Member
 
predator's Avatar
 
Join Date: Aug 2005
Location: Gaborone
Posts: 227
PC Experience: Always Learning
Default my hp deskjet 840c won't detect any cartridge

i have the above printer and it reports a cartridge related problem. In trying to solve this, i cleaned the contacts of the cartridges i had as well as those on the cariage as details suggested by hp. nevertheless, i still could not get it to work. Additionally, i finally rulled out the cartridges i had and purchased new one with a hope that the old one are somehow faulty and still has not solved my problem. The problem as it is reported relates to either dirty contacts, incompatible cartridge, and or faulty ink cartridge. My cartridges are compatible, new and i'm now stanned and have run out of ideas as to what to rule out next or what to fix
predator is offline   Reply With Quote
Advertisement - Register to Remove
Old 08-29-2006   #2
PCHF Founder & Owner
 
Hengis's Avatar
 
Join Date: Jan 2004
Location: The PCHF Bunker
Posts: 14,085
PC Experience: Microsoft Certified Professional
Default

Hi, may seem like a silly question but have you completely uninstalled the printer and then re-installed it? Also, how is the printer connected? Maybe you have a faulty cable...try another to test.
__________________
Hengis is offline   Reply With Quote
Old 08-29-2006   #3
Gold Member
 
predator's Avatar
 
Join Date: Aug 2005
Location: Gaborone
Posts: 227
PC Experience: Always Learning
Default

My printer is currently connected through parallel. i do not get an error message on my pc, but i get blinking lights (when i power it up)on the printer itself (status lights) which reports a cartridge problem. Unintalling will not help as the lights blink even when the printer is not connected to the pc.
predator is offline   Reply With Quote
Old 08-29-2006   #4
PCHF Founder & Owner
 
Hengis's Avatar
 
Join Date: Jan 2004
Location: The PCHF Bunker
Posts: 14,085
PC Experience: Microsoft Certified Professional
Default

The 840c is an old printer (by todays standards). I would have done exactly the same things as you have...clean everything in sight, check the contacts, buy new cartridges, check for jams, check the rollers and the carriage. Did you clean everything with a swab and alcohol?
__________________
Hengis is offline   Reply With Quote
Old 08-29-2006   #5
Gold Member
 
predator's Avatar
 
Join Date: Aug 2005
Location: Gaborone
Posts: 227
PC Experience: Always Learning
Default

yeah, that is what i used. What do you recommend now, throw in the bin?
predator is offline   Reply With Quote
Old 08-29-2006   #6
PCHF Founder & Owner
 
Hengis's Avatar
 
Join Date: Jan 2004
Location: The PCHF Bunker
Posts: 14,085
PC Experience: Microsoft Certified Professional
Default

Hehe...I probably would but let's give it a while and see if anyone else knows of a reason why this is happening
__________________
Hengis is offline   Reply With Quote

Reply


Bookmarks

Tags
840c, cartridge, deskjet, detect, hp

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On




All times are GMT. The time now is 03:43 AM.
Powered by vBulletin
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2