Resolve AOL Connectivity Problems

AOL Sad

Do you use AOL 9.0?  Are you on Broadband?  Do you sometimes get problems connecting to the Internet?

If so then you’ve come to the right place. Just follow this simple guide and you’ll be up and running in no time.

Cause
When you try to connect to AOL you may receive the following message: DNS Server Unreachable or Unavailable AOL 9 hangs at step x when i try to connect.

Resolution

Go to Start.
Click on Control Panel on the right hand side.
Click on Add/Remove Programs.
Click to highlight AOL Connectivity Services.
Click Change/Remove.
You will then see a dialog giving you 2 options:

Repair AOL Connectivity Services

Remove AOL Connectivity Services.
Click on Repair AOL Connectivity Services.
Once the wizard has finished click Close.
You may be asked to restart your computer, click on ok or Yes to restart.
Once back in Windows double click the AOL 9.0 icon.
Input your password as your screenname will already be listed. If its not select it by clicking on the drop down menu and clicking on it.
Click on Sign on.
You will then be asked for a location, this will typically be Home.
Click Next.
AOL will the search for your modem and bring up a message when its found it. This will say “AOL has detected“.

Broadband and will use this to connect
Click on sign on.

Applies To
AOL 9.0

Originally written by: MadGamer

Tags: aol, broadband, connectivity, issues